Privacy policy
Last updated: December 4, 2025
Fragrantera (“we”, “our”, “us”) operates this website and provides online shopping services for our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect personal information you provide directly to us, including:
• Name
• Email address
• Phone number
• Billing and shipping details
• Payment information
• Order history
• Communications with us
We also collect certain information automatically when you browse our website, such as:
• Device and browser details
• IP address
• Pages viewed
• Cookies and similar technology
How We Use Your Information
We use your personal information to:
• Process and fulfill orders
• Provide customer support
• Communicate with you about your order
• Improve and personalize your shopping experience
• Prevent fraud and protect the security of our website
• Send marketing emails (only if you choose to receive them)
How We Share Your Information
We may share your information with:
• Shopify, our ecommerce platform
• Payment processors
• Shipping and fulfillment partners
• Service providers that help us operate our website
• Law enforcement if required by law
We do not sell your personal information.
Your Rights
Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction or deletion
• Opt out of marketing emails
• Request a copy of your data
To submit a request, email us at info@fragrantera.com
Security
We take reasonable steps to protect your information; however, no online system is completely secure.
Children & Age Requirement
Our website is not intended for individuals under 18. We do not knowingly collect data from minors. By using this website, you confirm you are at least 18 years old or of legal age in your jurisdiction to enter into binding agreements.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted here with a new “Last updated” date.
Contact Us
For questions about this Privacy Policy or your personal information, you may contact us at:
Email: info@fragrantera.com
